Do you inspect the vacant units after your staff says it is done? No, why not? Does your staff keep a check on the vacant units until they are rented? No, why not? Is that vacant unit really ready? Um…you don’t know… Read more »
First impressions! They are so important. If someone comes on your property and sees trash on the ground, then they are going to think if you and your staff don’t take care of the property, you probably don’t take care of the apartments either…but what is the first impression you are giving when someone comes into your office… Read more »
I recently asked this question to other apartment managers and the answer varied. Some said yes, they wouldn’t stop giving a gift for move-in and/or for renewals for anything. But then I found a few managers who said no, they have never given a gift, nor do they think it is a wise investment…So Do Gifts Really Work? Read more »
Not all of us are lucky enough to have a model apartment that we can show whenever we want. A model that is set up and ready to go at all times. Instead, some of us, have a ‘traveling model’ or a mini model. This is where you stage a vacant so that people you are showing the unit to can see themselves living there. Read more »
Did you know that your rental office is just as important as your curb appeal? The curb appeal might get them into your office, but do you know what will help keep there long enough so you can get your apartments rented? Read more »
I know this article is coming out at the beginning of fall and it might seem a little strange to have an article on curb appeal this time of the year, but to get people to come into your complex, you need to think about curb appeal all year long… Read more »
Don’t panic…this is easier than you might think. All a newsletter really is, is information that will entertain and inform your residents of things going on in your complex and/or community. Lots of information and just as much fun.. Read more »
Welcome gifts are becoming very popular these days and a lot of complexes are giving them out. So you have to be creative and come up with something that no other complex is doing. Just think about your tenants and what they like and go from there. But in the meantime, here are a few ideas to get you started… Read more »
You know how special you feel on your birthday? Why not make your residents feel special on their birthday…
It doesn’t take a lot of time or money, just some thought… Read more »
Do you have a long waitlist? Do you have people calling all the time wanting to live at your complex? No! Why not? Try these simple tips to get people interested in your complex so they will be knocking down the doors to live there. Read more »
