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	<title>Landlord Tips &#187; Leasing Ideas</title>
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	<link>http://www.landlord-tips.com</link>
	<description>A Landlord</description>
	<lastBuildDate>Fri, 05 Feb 2010 09:17:43 +0000</lastBuildDate>
	
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			<item>
		<title>Being Safe While Touring Your Community</title>
		<link>http://www.landlord-tips.com/being-safe-while-touring-your-community.html</link>
		<comments>http://www.landlord-tips.com/being-safe-while-touring-your-community.html#comments</comments>
		<pubDate>Fri, 05 Feb 2010 09:17:43 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[safety tips]]></category>
		<category><![CDATA[stay safe]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=126</guid>
		<description><![CDATA[Renting apartments is important, but so is your safety.  With a few tips you can stay safe on all your tours.You always want to be safe on these tours, so here are a few tips:

Always take a photo ID from all adults that will be touring the property.  Lock those ID&#8217;s in the office or [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Meeting with a Prospective Resident</title>
		<link>http://www.landlord-tips.com/prospective-resident.html</link>
		<comments>http://www.landlord-tips.com/prospective-resident.html#comments</comments>
		<pubDate>Mon, 01 Feb 2010 13:06:41 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[Customer service]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=121</guid>
		<description><![CDATA[How do you meet with a prospective resident?  Do you stay at your desk, with your work between you and them?  Are you near a phone that keeps ringing?  These distractions can lose this prospective resident for good&#8230;If possible, take the prospective resident to another room.  Where they have your undivided attention and don&#8217;t feel [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Service &#8211; How to Greet a Customer</title>
		<link>http://www.landlord-tips.com/customer-service-2.html</link>
		<comments>http://www.landlord-tips.com/customer-service-2.html#comments</comments>
		<pubDate>Thu, 28 Jan 2010 06:38:09 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Handshake]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=118</guid>
		<description><![CDATA[There are some very simple ways to greet a customer that takes very little time, but will lead to long-term business.There are 5 things you need to know when greeting a customer:

Smile -  this will make your prospective resident feel welcomed and at ease
Stand up -  this will make your prospective resident feel important
Introduce yourself [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Email Etiquette</title>
		<link>http://www.landlord-tips.com/email-etiquette.html</link>
		<comments>http://www.landlord-tips.com/email-etiquette.html#comments</comments>
		<pubDate>Sun, 24 Jan 2010 08:14:30 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[E-mail]]></category>
		<category><![CDATA[Etiquette]]></category>
		<category><![CDATA[Hyperlink]]></category>
		<category><![CDATA[Website]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=115</guid>
		<description><![CDATA[It&#8217;s no secret that most people, these days, would prefer to deal with you through email.  It saves money, it&#8217;s quick and easy and they can write and check their emails from just about anywhere.  But with this new wave of inquiring comes etiquette problems.First and foremost, you want to make sure you respond to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Telephone Etiquette</title>
		<link>http://www.landlord-tips.com/telephone-etiquette.html</link>
		<comments>http://www.landlord-tips.com/telephone-etiquette.html#comments</comments>
		<pubDate>Wed, 20 Jan 2010 06:20:03 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[Etiquette]]></category>
		<category><![CDATA[Marketing and Advertising]]></category>
		<category><![CDATA[Telephone]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=112</guid>
		<description><![CDATA[Telephone etiquette is something that will make your customers know they called the right place.  By being professional and interested, the person on the other line will feel like your complex is where they should be.  But what is telephone etiquette?
The telephone call is, sometimes, the first contact that a applicant will have with your [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Leasing Apartments &#8211; Do You Know What it Takes</title>
		<link>http://www.landlord-tips.com/leasing-apartments-do-you-know-what-it-takes.html</link>
		<comments>http://www.landlord-tips.com/leasing-apartments-do-you-know-what-it-takes.html#comments</comments>
		<pubDate>Sat, 16 Jan 2010 06:32:10 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[lease apartments]]></category>
		<category><![CDATA[leasing tips]]></category>
		<category><![CDATA[leasing tools]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=108</guid>
		<description><![CDATA[Do you know what it takes to lease apartments?  It takes having a professional image, successful attitude, product understanding, knowing your customers.  So, do you know what it takes to have all this?  
A Professional Image:

Think about what you are wearing and how you look.  Is your outfit wrinkled?  Is your hair [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tenant Expectations</title>
		<link>http://www.landlord-tips.com/tenant-expectations.html</link>
		<comments>http://www.landlord-tips.com/tenant-expectations.html#comments</comments>
		<pubDate>Mon, 04 Jan 2010 05:31:12 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[New Move-ins]]></category>
		<category><![CDATA[Resident Retention]]></category>
		<category><![CDATA[appliances]]></category>
		<category><![CDATA[Lease]]></category>
		<category><![CDATA[rules and regulations]]></category>
		<category><![CDATA[staff]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=96</guid>
		<description><![CDATA[Do you know what your tenants expect when they live at your complex? I know you might think they expect it ALL, but that isn&#8217;t really true.  At least not for most residents.  Here&#8217;s an idea that I came up with a few years back and it has really helped with resident retention&#8230;I created a [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Home is Where the Heart Is</title>
		<link>http://www.landlord-tips.com/home-is-where-the-heart-is.html</link>
		<comments>http://www.landlord-tips.com/home-is-where-the-heart-is.html#comments</comments>
		<pubDate>Thu, 26 Nov 2009 20:36:09 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[Resident Retention]]></category>
		<category><![CDATA[getting move-ins]]></category>
		<category><![CDATA[getting residents back]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=76</guid>
		<description><![CDATA[Your resident gives you a 30-day notice&#8230;they move just up the street because that complex was offering free rent&#8230;just because they are gone, doesn&#8217;t mean they are lost to you forever&#8230;
If you have residents that move just up the road or within 5 to 10 miles, send them a little note withine 30 days of [...]]]></description>
		<wfw:commentRss>http://www.landlord-tips.com/home-is-where-the-heart-is.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Marketing Yourself to Potential Residents</title>
		<link>http://www.landlord-tips.com/marketing-yourself.html</link>
		<comments>http://www.landlord-tips.com/marketing-yourself.html#comments</comments>
		<pubDate>Sun, 22 Nov 2009 20:14:36 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[New Move-ins]]></category>
		<category><![CDATA[Apartment]]></category>
		<category><![CDATA[Library]]></category>
		<category><![CDATA[marketing your property]]></category>
		<category><![CDATA[renting]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=73</guid>
		<description><![CDATA[People come to your property for a couple of reasons&#8230;(1) they need a place to live and (2) can actually be any number of things.   They can afford your rents over your competition, they have friends that live at your complex, it is close to their work, etc.  So how do you know how to [...]]]></description>
		<wfw:commentRss>http://www.landlord-tips.com/marketing-yourself.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Service</title>
		<link>http://www.landlord-tips.com/customer-service.html</link>
		<comments>http://www.landlord-tips.com/customer-service.html#comments</comments>
		<pubDate>Thu, 19 Nov 2009 19:51:21 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[New Move-ins]]></category>
		<category><![CDATA[Resident Retention]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Management]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Education and Training]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=71</guid>
		<description><![CDATA[I&#8217;ve talked a lot about giving gifts to your residents and your new move-ins and the things you can do to make your property a little different than your competition, but is that enough customer service?  I don&#8217;t think so.  I think customer service doesn&#8217;t have to cost much, if anything, but it can bring [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Is that Vacant Unit Really Ready?</title>
		<link>http://www.landlord-tips.com/is-that-vacant-unit-really-ready.html</link>
		<comments>http://www.landlord-tips.com/is-that-vacant-unit-really-ready.html#comments</comments>
		<pubDate>Sun, 08 Nov 2009 19:05:10 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[New Move-ins]]></category>
		<category><![CDATA[Apartment]]></category>
		<category><![CDATA[apartment ready]]></category>
		<category><![CDATA[Dishwasher]]></category>
		<category><![CDATA[Refrigerator]]></category>
		<category><![CDATA[renting]]></category>
		<category><![CDATA[vacant unit]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=65</guid>
		<description><![CDATA[Do you inspect the vacant units after your staff says it is done?  No, why not?  Does your staff keep a check on the vacant units until they are rented?  No, why not?  Is that vacant unit really ready?  Um&#8230;you don&#8217;t know&#8230;A vacant unit can rent easy or hard&#8230;it depends on how it looks.  Here [...]]]></description>
		<wfw:commentRss>http://www.landlord-tips.com/is-that-vacant-unit-really-ready.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Do Gifts Really Work?</title>
		<link>http://www.landlord-tips.com/gifts.html</link>
		<comments>http://www.landlord-tips.com/gifts.html#comments</comments>
		<pubDate>Sun, 01 Nov 2009 17:25:45 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[Resident Retention]]></category>
		<category><![CDATA[Gift card]]></category>
		<category><![CDATA[gifts]]></category>
		<category><![CDATA[Laundry detergent]]></category>
		<category><![CDATA[Paper towel]]></category>
		<category><![CDATA[Restaurant]]></category>
		<category><![CDATA[tenant gifts]]></category>
		<category><![CDATA[Toilet paper]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=54</guid>
		<description><![CDATA[I recently asked this question to other apartment managers and the answer varied.  Some said yes, they wouldn&#8217;t stop giving a gift for move-in and/or for renewals for anything.  But then I found a few managers who said no, they have never given a gift, nor do they think it is a wise investment&#8230;So Do [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Create a Mini Model to Show</title>
		<link>http://www.landlord-tips.com/mini-model.html</link>
		<comments>http://www.landlord-tips.com/mini-model.html#comments</comments>
		<pubDate>Sat, 10 Oct 2009 19:34:34 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[mini model]]></category>
		<category><![CDATA[model unit]]></category>
		<category><![CDATA[staging]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=50</guid>
		<description><![CDATA[Not all of us are lucky enough to have a model apartment that we can show whenever we want.  A model that is set up and ready to go at all times.  Instead, some of us, have a &#8216;traveling model&#8217;  or a mini model.  This is where you stage a vacant so that people you [...]]]></description>
		<wfw:commentRss>http://www.landlord-tips.com/mini-model.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Rental Office &#8211; What&#8217;s yours like?</title>
		<link>http://www.landlord-tips.com/rental-office.html</link>
		<comments>http://www.landlord-tips.com/rental-office.html#comments</comments>
		<pubDate>Tue, 06 Oct 2009 19:09:11 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[applicants]]></category>
		<category><![CDATA[five senses]]></category>
		<category><![CDATA[rental office]]></category>
		<category><![CDATA[renters]]></category>
		<category><![CDATA[renting office]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=47</guid>
		<description><![CDATA[Did you know that your rental office is just as important as your curb appeal?  The curb appeal might get them into your office, but do you know what will help keep there long enough so you can get your apartments rented?Remember the five senses:
Touch:
This has more to do with how does your rental office [...]]]></description>
		<wfw:commentRss>http://www.landlord-tips.com/rental-office.html/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Curb Appeal &#8211; Part 1</title>
		<link>http://www.landlord-tips.com/curb-appeal.html</link>
		<comments>http://www.landlord-tips.com/curb-appeal.html#comments</comments>
		<pubDate>Sat, 03 Oct 2009 19:05:40 +0000</pubDate>
		<dc:creator>Christine Norris</dc:creator>
				<category><![CDATA[Leasing Ideas]]></category>
		<category><![CDATA[activities]]></category>
		<category><![CDATA[balloons]]></category>
		<category><![CDATA[curb appeal]]></category>
		<category><![CDATA[flags]]></category>
		<category><![CDATA[landscape]]></category>

		<guid isPermaLink="false">http://www.landlord-tips.com/?p=43</guid>
		<description><![CDATA[I know this article is coming out at the beginning of fall and it might seem a little strange to have an article on curb appeal this time of the year, but to get people to come into your complex, you need to think about curb appeal all year long&#8230;
So what is curb appeal?  Landscaping, [...]]]></description>
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		<slash:comments>0</slash:comments>
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